OUR SERVICES
Caffery Group offers a comprehensive suite of services to help your organisation navigate the complex and rapidly evolving business and social landscape. Our key areas of service include:
Strategic Stakeholder Engagement
Complex projects fail or succeed based on stakeholder alignment. Many organisations approach stakeholder engagement as communication exercise—inform people, manage objections, implement decisions. We approach it as strategic discipline requiring genuine understanding of stakeholder perspectives, anticipation of concerns before they escalate, and construction of partnerships that create mutual value.
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Our stakeholder engagement work includes comprehensive stakeholder mapping that identifies who influences outcomes and what concerns drive their behaviour; stakeholder sentiment analysis through social research and direct engagement that reveals authentic concerns rather than assumed objections; engagement strategy development that sequences communication, identifies optimal engagement forums, and coordinates across organisational functions; and ongoing engagement facilitation that builds relationships while managing contentious issues productively.
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We've guided organisations through stakeholder engagement for major regional projects, helped boards understand community sentiment affecting strategy, supported government agencies in policy implementation consultation, and enabled not-for-profit organisations to strengthen community partnership foundations. In each context, strategic stakeholder engagement transforms potential resistance into genuine partnership and builds license to operate grounded in authentic community support.
Governance
Organisational governance shapes what strategies can be implemented, how effectively boards make decisions, and whether organisational capabilities align with strategic ambitions. We work with boards and leadership teams to evaluate governance effectiveness, identify structural misalignments with strategic objectives, and implement governance evolution that strengthens decision-making and organisational capability.
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Our governance work includes board effectiveness assessment that evaluates how well boards discharge fiduciary responsibility and contribute to strategy; governance structure design that aligns decision-making frameworks with organisational complexity and strategic priorities; stakeholder governance frameworks that ensure accountability to multiple constituencies; and organisational design consultation that aligns structures with strategy and clarifies roles across organisational hierarchy.
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We recognise that one-sise-fits-all governance frameworks rarely serve organisations well. A rapidly growing company needs different governance than a mature ASX-listed firm. A not-for-profit navigating expansion requires different frameworks than a private enterprise focused on operational optimisation. A government agency implementing new policy faces different governance challenges than a regional developer managing community relationships. Our approach customises governance recommendations to organisational context while maintaining principles of accountability, transparency, and strategic alignment.
Social Impact and Regional Development
Regional development strategy requires understanding how projects affect communities, how community sentiment shapes project viability, and how organisations can build genuine regional partnerships rather than extracting value and departing. Our social impact and regional development work helps organisations assess how their operations affect regional communities, design regional development strategies that create shared value, and build organisational capability for ongoing regional partnership.
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We conduct social impact assessments that quantify how projects affect regional employment, economic opportunity, community wellbeing, and social cohesion. We facilitate regional development strategy that aligns organisational investment with regional economic development priorities and identifies opportunities for partnership with government and community organisations. We support not-for-profit organisations serving regional communities in strengthening their strategic direction and community impact measurement.
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Our regional development expertise reflects sixteen years working across regional Australia—understanding how regional economies function, what concerns drive regional communities, and how organisations can contribute meaningfully to regional prosperity while managing legitimate concerns about environmental sustainability and social disruption. This grounding in regional reality shapes recommendations that work in practice rather than on consultant PowerPoints.